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Amazon Work from Home 2021 | Virtual Technical Support | Freshers | Any Graduate | Apply Online

Amazon Work from Home 2021 | Amazon has recruit Any degree candidates for Virtual Technical Support Position in , Across India

Amazon Work from Home 2021: Amazon has to recruit candidates for Virtual Technical Support positions on campus in Across India. The candidates who are completed in Any degree Eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you really wish to make your career with Amazon company you can use this recruitment

Amazon Work From Home 2021 | Amazon Off Campus Drive 2021
Amazon Work From Home 2021 | Amazon Off Campus Drive 2021

 Details Of Amazon Work from Home 2021:

Company NameAmazon
Job CategoryFRESHERS
Job RoleVirtual Technical Support
QualificationAny degree
Total VacancyVarious
Experience NeededFreshers
Job LocationAcross India
SalaryAs per norms
Apply ModeOnline

Detailed Job Description For Amazon Work from Home 2021:-

Virtual Technical Support (VTS) – It is a Work from Home model for India, D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Knowledge & Skills Required Desired Skills:

  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

Job Qualification and Skills Required For Amazon Work from Home 2021:

  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure Work-like environment with no disturbance during the work hours.
  • Experience working in a customer service environment for at least 6 months

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet the business need
  • Ability to maintain composure in highly escalated situations

Qualifications Required:

  • The minimum qualification is 10 + 2. Any graduate
  • Shifts: Rotational
  • Benefits: NSA, OT, Zeta Meal Card

Apply link: Cick Here

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