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IBM Recruitment Drive 2021 | Freshers | Support Engineer | BE/ B.Tech/ MCA | Bangalore

IBM Recruitment Drive 2021 | Freshers | Support Engineer | BE/ B.Tech -CSE/ IT; MCA | 2016 – 2020 Batch | Bangalore

About IBM:

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

IBM Recruitment Drive
IBM Recruitment Drive 2021

Company Website: https://www.ibm.com/

Company: IBM

Job Location: Bangalore

Salary : Best in Industry

Type:- Freshers (0-4 years)

Employment Type:– Full Time , Limited Term

Role: Support Engineer

Eligibility Criteria for IBM Recruitment Drive 2021:

  • B.E/B.Tech/M.C.A. from reputed colleges with 0-4 years work experience
  • Excellent analytical and problem-solving skills
  • Expert C and C++ or Java programming skills
  • Good knowledge of operating systems internals and systems programming
  • Very good communication skills – both oral and written
  • Ability to learn quickly and explore new technical areas independently

Job Description:

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.  Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.  At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Job Responsibilities:

  • As an OEM Customer Facing Support Engineer you will:
  • Participate in an agile, collaborative environment to interact with our highly valued customers to provide IBM’s world class support and customer service.
  • Impact the customer experience by aiding in the resolution of complex business problems for the world’s leading clients.
  • Interact directly with the customer to understand and troubleshoot issues, collect data, and elicit detailed requirements
  • Engage technical teams to provide innovative solutions across multiple industries and sectors as well as governments and agencies.
  • Work with multiple industry leading software vendors in support of multi-faceted customer solutions.

Technical Skills:

  • General skills
  • Good written and verbal communication skills.
  • Ability to work with larger global teams when needed a/c time-zones.
  • Ability to handle high pressure situation.
  • Ability to independently and incrementally improve technical skills.
  • Interact with Product L2 & Customer through Salesforce or similar such CRM tools.
  • Ability to drill down customer issue into a simplistic Java test case.
  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

Skills and Requirements:

  • You are highly motivated and have a passion for supporting great products. 
  • You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
  • You are great at solving problems, troubleshooting, and identifying solutions to complex technical issues.
  • You have a basic understanding of software applications, solutions, and implementations.
  • You can remain organized in a fast-paced environment
  • You have an attention to detail, particularly for administrative tasks and processes
  • You are flexible in adjusting your work schedule to assist with critical customer outages, contributing to our mission of supporting all of our customers around the world, 24×7
  • Knowledge of programming languages

How to Apply for IBM Recruitment Drive 2021?

Desirous candidates may apply to the posts of Support Engineer through online mode. Shortlisted candidates may get the further intimation regarding selection.

IBM Recruitment Drive 2021 Apply Link: Click Here

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