Tata Communications Recruitment Drive 2021 | Freshers | Junior Customer Service – Provisioning and Configuration Management | BE/ B.Tech / Bsc- Computer Science/ IT / Electrical/ Telecom Engineering; BCA | 2018 – 2020 Batch | Chennai
About Tata Communications:
Tata Communications has a data centre network located in 44 locations worldwide.Tata Communications data centres meet international standards for redundancy, and are integrated directly with its global IP network. Its collocation services provide regulated power, cooling and physical security for the server, storage and networking equipment.In May 2016, in order to redeploy capital in other areas of its business, Tata Communications sold a 74% stake in its data centre business to Singapore Technologies Telemedia. Tata communications has more than 10,000 racks and 93,000 square metres (1,000,000 square feet) of Data center space.
Company: Tata Communications
Job Location: Chennai
Salary : Best in Industry
Type:- Fresher (2018 – 2020 Batch)
Employment Type:– Full Time, Permanent
Role: Junior Customer Service Executive
Eligibility Criteria for Tata Communications Recruitment Drive 2021:
- Education: Graduate.
- Experience: 0-2 years
- Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
- Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
- Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
- Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.
- Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
- Checks for problems in existing systems and modifies work processes following defined procedures.
- Operational role responsible for achieving day-to-day objectives.
- Works under direct supervision No prior work related experience required
How to Apply for Tata Communications Recruitment Drive 2021?
Desirous candidates may apply to the posts of Junior Customer Service Executive through online mode. Shortlisted candidates may get the further intimation regarding selection.
Tata Communications Off Campus Drive 2021 Apply Link: Click Here